CaseOdds.ai Platform Privacy Policy

    This Privacy Policy ("Privacy Policy") explains how information is collected and used in the platform (the "Platform") developed and operated by Youv.al consulting LLC. ("CaseOdds.ai" or "we", "us", "our").

    Our Platform helps individuals (each, a "User") and, where applicable, their legal representatives, to understand and navigate legal disputes by leveraging legal research, data analysis, and expert input to create and deliver advice and insights relevant to their specific case.

    We are committed to protecting and respecting data privacy. Please read this Privacy Policy carefully.

    PERSONAL DATA WE PROCESS

    We process personal information for User Account Set-Up.

    When a User registers on the Platform, they provide us with their name, email address, and optional profile image. We refer to this data as "User Account Information".

    We process personal information and sensitive information relating to the User's legal dispute.

    The User provides us with details, facts, documents, and evidence concerning their legal dispute, case, or situation, including any communications with us and any legal experts or consultants facilitated through the Platform. This information may contain sensitive personal data, including information revealing health, political opinions, or criminal convictions, if relevant to the User's case. We refer to this information as "Dispute/Case Information".

    We process personal information relating to advice consultations and communication on the Platform.

    When a User schedules a consultation or exchanges messages with a legal expert, consultant, or Platform support through the Platform, we process the scheduling information for the consultation, the emails/messages exchanged, and the duration and participants of the consultation. We refer to this information as "Consultation Information".

    We process personal information when Users of the Platform contact us with technical or service support inquiries.

    When a User of the Platform contacts us with a technical or service support inquiry regarding the Platform, we process their name, email address, and the content of the technical support or service inquiry. We refer to this type of data as "Inquiry Information".

    We process information when Users respond to our surveys about the Platform.

    When Users respond to our surveys about the Platform, we collect and process the survey responses which provide details about the person's use, satisfaction with and comments regarding the Platform. We refer to this type of data as "Platform Survey Information".

    We also collect analytics information about how a User uses our Platform.

    We record and collect certain information about User interaction with the Platform, including the IP address from which you access the Platform, time and date of access, type of browser used, language used, links clicked, and actions taken while using the Platform. We refer to this as "Analytics Information".

    HOW WE PROCESS PERSONAL DATA

    • We process User Account Information to set up the User's account on the Platform and allow the User to access and use the Platform's services.
    • We process Dispute/Case Information to provide legal advice, analysis, and insights to the User regarding their legal dispute.
    • We use algorithms and large language models (LLMs) to analyze the Dispute/Case Information, identify relevant legal precedents, and generate automated advice or summaries.
    • We process Dispute/Case Information to match the User with appropriate legal experts or consultants for consultation.
    • We process Consultation Information to arrange and log communications between the User and legal experts/consultants, and to provide the User with a record of the consultation.
    • We process Inquiry Information to respond to and address technical or service support inquiries regarding the Platform.
    • We process your Analytics Information and Platform Survey Information to provide, maintain and improve user experience when using our Platform, for quality assurance, and for development and enhancement of the advice-generating algorithms and the Platform.
    • We will use all the above information to prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our terms of use for the Platform and take other actions otherwise permitted by law.

    SHARING YOUR DATA

    We will not share your information with others, except in the events listed below or when you provide us with your explicit and informed consent.

    We will process information with our service providers helping us to operate our business and the Platform.

    We will process personal information with the assistance of our service providers who assist us with the internal operations of the Platform. These companies are authorized to use your personal information in this context only as necessary to provide these services to us and not for their own promotional purposes. These service providers include cloud hosting providers (e.g., Amazon Web Services), communication tools (e.g., Sendgrid, Zoom, LiveChat), analytics providers (e.g., Amplitude, HotJar), and large language model/AI service providers (e.g., OpenAI) used for processing Dispute/Case Information and generating advice.

    We share information with legal experts and consultants who provide advice through the Platform.

    If you opt for a consultation or service requiring expert input, we share relevant Dispute/Case Information and Consultation Information with the designated legal expert or consultant to enable them to provide the requested advice.

    We will share information with competent authorities, if you abuse your right to use the Platform, or violate any applicable law.

    If you have abused your rights to use the Platform, or violated any applicable law, we will share information with competent authorities and with third parties (such as legal counsels and advisors), for the purpose of handling of the violation or breach.

    We will share your Information if we are legally required.

    We will share information if we are required to do so by a judicial, governmental, or regulatory authority.

    We will share your Information with third parties in any event of change in our structure.

    If the operation of our business is organized within a different framework, or through another legal structure or entity (such as due to a merger or acquisition), we will share information only as required to enable the structural change in the operation of the business.

    COOKIES

    Information about our use of cookies is available in the cookie selection and consent tool on the Platform.

    SECURITY AND DATA RETENTION

    We will retain the information for as long as we need it for business purposes, and thereafter as needed for record-keeping matters.

    We will retain the information for the duration needed to support our ordinary business activities operating the Platform, primarily to ensure the continuity of advice provision and case history for the User. Thereafter, we will still retain it as necessary to comply with our legal obligations, resolve disputes, establish, and defend legal claims and enforce our agreements.

    We implement measures to secure your Information.

    We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information. However, these measures do not provide absolute information security.

    ADDITIONAL INFORMATION FOR INDIVIDUALS IN THE EU OR UK

    CaseOdds.ai as the data controller.

    CaseOdds.ai is the data controller for the User Account Information, Dispute/Case Information, Consultation Information, Inquiry Information, Platform Survey Information, and Analytics Information.

    Here is CaseOdds.ai's contact information:
    Email: info@caseodds.ai

    Legal basis for processing personal data.

    • The legal basis for processing User Account Information, Dispute/Case Information, and Consultation Information is the Contractual Necessity for the performance of the Terms of Service agreement with the User, and providing the legal advice and consultation services agreed-to with the User.
    • The legal basis for processing Inquiry Information, Analytics Information, and Platform Survey Information is our Legitimate Business Interest in addressing questions, improving the Platform's performance and user experience, developing the advice-generating algorithms, and ensuring quality assurance.
    • The legal basis for processing information for the purpose of handling instances of abusive use of the Platform is our Legitimate Interest in defending and enforcing against violations and breaches that are harmful to our business.
    • The legal basis for processing information where we are legally required to share it, is our Legitimate Interest in complying with mandatory legal requirements imposed on us.
    • The legal basis for processing your information in the event of a change in our corporate structure is our Legitimate Interest in our business continuity.
    • Processing of Sensitive Data: The processing of sensitive personal data within the Dispute/Case Information, where necessary for the provision of legal advice, is based on the necessity for the establishment, exercise or defense of legal claims and/or the explicit consent of the User, where required by applicable law.

    We will internationally transfer information in accordance with applicable data protection laws.

    If we transfer your personal data for processing at locations outside your jurisdiction, we will abide by data transfer rules applicable to these situations, such as relying on adequacy decisions or standard contractual clauses.

    You have certain rights to access, update or delete information, obtain a copy of your information, withdraw your consent, and object or restrict certain data processing activities.

    If you are in the EU or UK, you have the following rights under the GDPR:

    • Right to Access your personal data that we process and receive a copy of it.
    • Right to Rectify inaccurate personal data we have concerning you and to have incomplete personal data completed.
    • Right to withdraw your consent, if you have provided explicit consent for the processing of any sensitive personal data. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
    • Right to Data Portability, that is, to receive the personal data that you provided to us, in a structured, commonly used, and machine-readable format. You have the right to transmit this data to another service provider. Where technically feasible, you have the right that your personal data be transmitted directly from us to the service provider you designate.
    • Right to Object, based on your particular situation, to using your personal data on the basis of our legitimate interest. However, we may override the objection if we demonstrate compelling legitimate grounds, or for the establishment, exercise of defense of legal claims.
    • Right to Restrict the processing your personal data (except for storing it) if you contest the accuracy of your personal data, for a period enabling us to verify its accuracy; if you believe that the processing is unlawful and you oppose the erasure of the personal data and request instead to restrict its use; if we no longer need the personal data for the purposes outlined in this Policy, but you require them to establish, exercise or defense relating to legal claims, or if you object to processing, pending the verification whether our legitimate grounds for processing override yours.
    • Right to be Forgotten. Under certain circumstances, such as when you object to us processing your data and we have no compelling legitimate grounds to override your objection, you have the right to ask us to erase your personal data. However, we may still process your personal data if it is necessary to comply with a legal obligation, we are subject to under laws in EU Member States or the UK or for the establishment, exercise, or defense of legal claims.

    If you wish to exercise any of these rights, contact us at info@caseodds.ai

    We reserve the right to ask for reasonable evidence to verify your identity before we provide you with information. Where we are not able to provide you with the information that you have asked for, we will explain the reason for this.

    You have a right to submit a complaint to the relevant supervisory data protection authority.

    Subject to applicable law, you have the right to lodge a complaint with your local data protection authority. If you are in the UK or EU, then according to Article 77 of the GDPR, you can lodge a complaint to the supervisory authority, in the Member State of your residence, place of work or place of alleged infringement of the GDPR.

    Website: ico.org.uk

    For a list of national supervisory authorities in the member states of the European Economic Area and their contact information, click here: edpb.europa.eu

    CHANGES TO THIS PRIVACY NOTICE

    If we change this Privacy Policy, we will make efforts to proactively notify you of the changes.

    From time to time, we may change this Privacy Policy. If we do so, we will make efforts to proactively notify you of such changes if we have your email address. In any event, the latest version of the Privacy Policy will always be accessible at https://www.CaseOdds.ai/privacy-policy

    Last Update: December 23, 2025